Privacy Policy – Centurion Response

Last updated: February, 2026

1. Introduction

This Privacy Policy describes how Centurion Response, a DBA of Peter Gall, LLC (“Centurion Response,” “we,” “us,” or “our”) collects, uses, discloses, and protects information about you when you use our websites, services, and related offerings (collectively, the “Services”).

We are committed to handling your information responsibly and in accordance with applicable privacy laws. 

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.

2. Information We Collect

The information we collect depends on how you interact with us and the Services.

2.1 Information You Provide to Us

We may collect information you provide directly, such as:

  • Name and contact details (e.g., email address, phone number, mailing address);
  • Company name, role, and related business information;
  • Account login details (such as username and password, if applicable);
  • Communications you send to us (e.g., emails, messages, survey responses);
  • Payment or billing information (processed through our payment providers, if applicable).

2.2 Information Collected Automatically

When you use the Services, we may automatically collect certain information, such as:

  • Device and browser information (e.g., IP address, browser type, operating system);
  • Usage data (e.g., pages viewed, links clicked, time spent, referring/exit pages);
  • General location information derived from your IP address.

We may use cookies, pixels, or similar technologies to collect some of this information and to help operate and improve the Services. 

You can typically configure your browser settings to refuse cookies or to alert you when cookies are being sent; however, some parts of the Services may not function properly without them.

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

  • Service providers and partners that help us operate the Services;
  • Analytics providers;
  • Publicly available sources;
  • Social media platforms, if you choose to connect or interact with us there.

We will treat any such information in accordance with this Privacy Policy.

3. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and maintaining the Services, including customer support;
  • Communicating with you, such as responding to inquiries and sending administrative messages;
  • Personalizing and improving the Services, including analytics, research, and optimization;
  • Marketing and outreach, where permitted by law (for example, sending you information about services or resources we think may interest you);
  • Protecting our rights and interests, including preventing fraud, abuse, or security incidents;
  • Complying with legal obligations, resolving disputes, and enforcing our agreements.

If you are in a jurisdiction that requires a lawful basis for processing (e.g., the European Economic Area or United Kingdom), our legal bases may include consent, performance of a contract, compliance with legal obligations, and our legitimate interests (such as providing and improving the Services). 

4. How We Share Your Information

We may share your information with:

  • Service providers and vendors who assist us with hosting, analytics, email delivery, customer support, payment processing, and other operational tasks;
  • Professional advisors, such as lawyers, auditors, and insurers;
  • Business transferees, in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction involving our business;
  • Law enforcement or other third parties, if we believe disclosure is reasonably necessary to comply with law, protect our rights or the rights of others, or respond to legal requests.

We do not sell your personal information in the traditional sense. If you operate in jurisdictions with broad definitions of “sale” (such as under certain U.S. state laws), you may need to update this section and related notices with legal guidance.

5. Data Retention

We retain your information only for as long as necessary to:

  • Provide the Services;
  • Fulfill the purposes outlined in this Privacy Policy;
  • Comply with our legal and accounting obligations; and
  • Resolve disputes and enforce our agreements.

When information is no longer needed, we will delete or anonymize it, subject to any legal requirements to retain it.

6. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. 

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

7. International Data Transfers

If you access the Services from outside the United States, your information may be processed in the United States or other countries where our service providers operate, which may have different data-protection laws than your home jurisdiction.

Where required by law, we will implement appropriate safeguards to protect your information when it is transferred internationally.

8. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

  • Access and obtain a copy of the information we hold about you;
  • Request that we correct inaccurate or incomplete information;
  • Request deletion of your information, subject to legal exceptions;
  • Object to or restrict certain processing, including direct marketing;
  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before responding to your request and may deny or limit requests where allowed by law.

If you are in the European Economic Area, the United Kingdom, or another jurisdiction with similar laws, you may also have the right to lodge a complaint with your local data-protection authority. 

9. Children’s Privacy

The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

If you believe we may have collected information from a child, please contact us.

10. Third-Party Websites and Services

The Services may link to third-party websites, applications, or services that we do not control. This Privacy Policy does not apply to those third-party properties.

We encourage you to review the privacy policies of any third-party sites or services you visit or use.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top and may provide additional notice where appropriate.

Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.

12. SMS Communications & Mobile Information

Centurion Response may offer users the ability to receive SMS text messages related to services, updates, scheduling, and requested communications.

Mobile phone numbers and SMS consent are collected only when voluntarily provided by the user through forms or direct interactions.

SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile information will not be sold, rented, or transferred to outside organizations except as required to deliver the requested services or comply with legal obligations.

Users may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information provided on this website.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, you may contact us at:

Centurion Response (a DBA of Peter Gall, LLC)

6419 Broadway Street

Indianapolis, IN 46220

Email: pete@centurionresponse.com